Intercruises Goes Live With SafeAshore™ In 10 Ports Worldwide
Intercruises Shoreside & Port Services, an experienced global business offering ground handling and port agency services to the ocean and river cruise industry, has announced that SafeAshore™ – its in-house shore excursion safety system – is now live and in use across 10 ports worldwide.
Developed in Barcelona and launched in Marseille in 2017, SafeAshore™ is a mobile and web application, designed to further enhance the safety of shore excursion guests and guides. Already live and operational in Marseille, Le Havre, Singapore, Kuala Lumpur and Penang, the system is now in place and ready for use in Southampton (London), Barcelona, Valencia, Malaga and Palma de Mallorca, and currently in development for Dubrovnik, Civitavecchia (Rome) and Livorno, in preparation for the year ahead.
SafeAshore™ enables Intercruises and cruise line teams to track tour group locations at any time, while also providing a single and secure communication channel for instant messaging between guides and the Intercruises team. The system is pre-loaded with information to aid incident response, including local emergency phone numbers and a map highlighting nearby ‘safe places’, such as police stations or hospitals.
SafeAshore™ was recently recognized at the Wave Awards 2018, where Intercruises Shoreside and Port Services was announced winner of award for “Best Use of Technology.” View the SafeAshore™ video for more details.
“It has been an exciting project to roll out SafeAshore™ in Singapore, Kuala Lumpur and Penang during the current season in Asia. To be able to know where our shorex groups are at all times, especially during those long two-hour drives from Port Klang to Kuala Lumpur, is an extremely useful asset during our operations. SafeAshore gives us confidence that we can better support our guides, provide enhanced security to our guests and offer peace of mind for our clients”, Said Julieanne Yee, Manager Operations Asia, Intercruises Shoreside & Port Services.
Intercruises has confirmed that it will continue to develop and deploy the system across multiple regions as part of a two-year expansion strategy and expects to be operating in over 80 worldwide ports by 2020.
“SafeAshore™ is a hugely advantageous tool for our worldwide shorex teams, who have always, and continue to, prioritize the safety of guests. Now a fully operational system, SafeAshore™ not only exemplifies Intercruises’ commitment toward guest safety and security, but also demonstrates our ongoing passion for innovation and efficiency. We’re very proud of its success so far and very excited to witness its growth this year”, Said Olga Piqueras, Managing Director, Intercruises Shoreside & Port Services.
About Intercruises Shoreside & Port Services
Intercruises is part of Destination Services, a Hotelbeds Group business unit. Intercruises is one of three businesses that make up the Destination Services business unit, along with Pacific World, an award winning event management company, and Destination Services, a global DMC of local experts crafting worldwide experiences. Hotelbeds Group is a business-to-business provider of services to the travel industry globally. In addition to the Destination Services division, the Group operates mainly under the Hotelbeds and Bedsonline brands, which connect 35,000 travel intermediaries across more than 120 source markets globally with travel providers in over 180 countries representing more than 120,000 hotels, 20,000 transfer routes and 14,000 activities. In September 2016 the company became independent under the ownership of Cinven and Canada Pension Plan Investment Board (CPPIB). In June 2017 Tourico Holidays became part of Hotelbeds Group, operating as a business unit within the Group whilst its integration progresses. The company is headquartered in Palma de Mallorca, Spain and has 6,150 employees working across over 150 offices globally.