Adventure Canada to implement Resco’s CRS and CRM

Adventure Canada's Ocean EndeavourRescompany Systems is pleased to announce that an agreement has been signed with Adventure Canada to implement Resco’s Central Reservations Solution and Customer Relation Management System.

For more than thirty years, the Canada based expedition cruise line Adventure Canada has been taking people to some of the most inspiring and unique destinations on the planet, including the Arctic, Eastern Canada, Greenland and Europe’s outer edges. By travelling with local experts, learned scholars, scientists, artists, authors, and expedition specialists, they aim to open their guest minds and hearts to become ambassadors for the places, the cultures the animals and the environment they appreciate along the way—and the planet itself.

Resco’s flexible modules provide solutions for cruise, tour, hotel and air packaging as well as personalized booking options, large and small group sales management, GDS integration and much more. Resco’s new user interfaces and shopping cart features are very intuitive, easy to use and include fully customizable user views.

Rescompany is capitalizing on having a combined central reservation, CRM and on board system (PMS/POS) in one package. The Resco CRM, Loyalty and Business Intelligence systems are available and integrated to the ship systems and helps to broaden customer touch points. The systems provide for seamless collection of feedback to allow for high customer engagement and satisfaction. The Resco suite is designed to be a true cruise line product and is the only solution in the world to provide a complete 360-degree view of the cruise customer – shore to ship and back.

(Rescompany, Adventure Canada)

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