Crystal Named Travel Leaders Network’s Outstanding Luxury Partner For 2019
Crystal was named “Outstanding Luxury Partner” for 2019 by the Travel Leaders Network at the organization’s annual EDGE conference.
The network of esteemed agencies across North America recognized Crystal for its “consistently outstanding levels of service to the luxury cruise guest, support to the luxury travel advisor, and innovation in the breadth of the luxury cruise experience across [its] brands.”
“It is always a tremendous honor to receive such accolades from our travel partners, as they are some of our greatest expert ambassadors and have deep understanding of what luxury travelers value most,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “To be recognized in particular for the level of service guests enjoy aboard our ships is especially gratifying, as this is a cornerstone of the Crystal Experience throughout our fleet.”
The award highlights Crystal’s expressed commitment to providing a superior standard of personalized service, which the company underscored with the introduction of its new brand campaign, “Where Luxury is Personal,” earlier this year.
“We have enjoyed a wonderfully successful partnership with Crystal Cruises for many years,” said Pam Young, Travel Leaders Network’s senior vice president of industry relations. “It is not a surprise that our travel advisors agree that Crystal Cruises does an exceptional job providing a world-class experience to their river, ocean and yacht clients and outstanding support to the travel agency community.”
The award also recognized Crystal’s innovation in the luxury cruise experience, a nod to both its expanding fleet and its expansive repertoire of guest offerings on board and ashore. Crystal has long been celebrated for the comprehensive enrichment, wellness and culinary options aboard its Ocean ships, Crystal Symphony and Crystal Serenity, and has extended the philosophy of presenting an abundance of choices to suit travelers’ interests and preferences to all brand experiences – Crystal River Cruises, Crystal Yacht Cruises and the soon-to-launch Crystal Expedition Cruises.