Cruise Lines’ Crew Shortages Lead to Canceled Trips, Less Pizza. With passengers returning, large operators have struggled to recruit enough staff
Cruise ships are filling up again, but passengers have been reporting back quicker than crew members. Carnival Corp.’s Princess Cruises this week canceled 11 fall sailings on its Diamond Princess, saying it couldn’t provide the level of service customers expect amid ongoing labor shortages.
Norwegian Cruise Line Holdings Ltd., another large operator, told investors it’s had to limit capacity on the Pride of America because of staffing.
The ship, which sails the Hawaiian islands, is required to have a crew that’s mostly US citizens, a tall order in this tight labor market.